Play Port (Private) Limited

Effective Date: 1St November 2025

Company: Play Port (Private) Limited

Address: 5th Floor, Tower 03, AVIC Astoria, 418 R.A. De Silva Mawatha, Colombo 03, Sri Lanka.

Email: info@playport.lk

Telephone: +94 76 779 9646

Website: www.playport.lk

 

1. Purpose of this Policy

This Privacy Policy explains how Play Port (Private) Limited (“the Company”, “we”, “us”, “our”) collects, uses, discloses, and protects your personal data when you access or use our website, mobile app, or related services (“Platform”). We are committed to protecting your privacy and ensuring compliance with the Personal Data Protection Act, No. 9 of 2022 of Sri Lanka.

2. Information We Collect

We collect personal information (name, contact, ID, payment info) and technical information (IP, browser, location, cookies).

3. Purpose of Processing Personal Data

We process your data for account creation, verification, transactions, legal compliance, and fraud prevention.

4. Legal Basis for Processing

Processing is based on your consent, contract performance, legal obligations, or legitimate interests.

5. Disclosure of Information

We share data only with regulators, service providers, or as legally required. No sale or trade of personal data occurs.

6. Data Retention

Data is retained only as long as necessary (minimum 7 years for financial data) and securely deleted thereafter.

7. Data Security

We use encryption, restricted access, and audits to safeguard your information.

8. Your Rights

You may access, correct, erase, or object to processing your data by contacting info@playport.lk.

9. Cookies and Tracking

Cookies improve your experience and track performance; they can be disabled via browser settings.

10. Cross-Border Data Transfer

Data may be stored or processed outside Sri Lanka with adequate safeguards.

11. Marketing Communications

We send promotional material only with your consent; you may unsubscribe anytime.

12. Minors’ Privacy

Services are for users 18+ only; data from minors will be deleted.

13. Updates to Policy

We may revise this Policy periodically; continued use implies acceptance of changes.

14. Contact Us

For any inquiries or complaints, contact our Data Protection Officer at info@playport.lk or +94 76 779 9646.